Salesforce Consulting Services
In today’s rapidly changing digital environment, your business needs are constantly evolving. How can you make sure your company evolves alongside them?
Modern customer relationship management (CRM) solutions such as Salesforce Sales Cloud, Salesforce Marketing Cloud, Salesforce Service Cloud, Pardot and Salesforce CPQ are the key. Salesforce platforms deliver cloud-based access to real-time data, seamlessly connecting customers, partners and employees to drive meaningful interactions and better business outcomes.
Our team of certified Salesforce consultants and technologists partner with you to advance your capabilities and help you realize your Salesforce implementation’s full potential.
Our Salesforce team has expertise in Sales Cloud, Service Cloud, Marketing Cloud, Pardot, integrations, and the Salesforce Lightning architecture. We do everything from Lightning conversions, to enabling new features and custom dashboarding, to mobile app development to help you fully benefit from the power of the Salesforce platform.
We are committed to understanding your specific business needs and applying our knowledge of Salesforce to provide you, our clients, with lasting business value.
Salesforce Consulting Portfolio
Implementation
We partner with you to strategically plan your implementation, no matter the size or scope.
We’ll then help you configure and integrate your Salesforce products and customize them to your unique business needs.
Optimization
Optimizing your use of Salesforce will increase the value it provides to your organization. One of the best tools to understand opportunities for improvement is a Salesforce assessment.
Our assessment is designed to understand your organization and help you fully utilize Salesforce’s capabilities, ensure your technical set-up is optimized and aligned with your business processes, and ensure you are getting the most from your Salesforce investment.
Delivery & Execution
Our Salesforce project engagements and managed services deliver successful implementations, advance your current usage, provide outstanding technical expertise and comprehensive operational support, enabling your business processes and allowing you to focus on your core business.
Integration
Integrations with Salesforce are essential to recognize the most value from the platform across your organization. We are experienced in performing integrations using both Salesforce products and non-Salesforce ecosystem tools, including Salesforce connectors, APIs, and third–party software.
We have also created custom integration solutions for Salesforce, using our Salesforce development capabilities as well as our clients’ existing enterprise service bus (ESB) software, such as Mulesoft. When done correctly, data flows more efficiently and effectively across your enterprise, enabling your business and further increasing Salesforce’s value.
[On-Demand Webinar] Salesforce and Citizen Development:
Supercharge Team Productivity by 29%
Is citizen development a part of your organization’s strategy for solution development and productivity? Learn how citizen development can enhance your Salesforce user experience and processes to improve ROI and shorten release cycles.
Salesforce Consulting and Beyond
We realize that implementing Salesforce and advancing its capabilities may require evolving other areas of your organization, and we offer services to support you in:
- People and Change Management – Delivers stronger business and technology transformations through strong people alignment and preparation, including the successful roll-out, adoption and use of Salesforce.
- Operational Excellence – Leads to well-defined and implemented processes that are key to delivering business value from your Salesforce implementation.
- Data and Analytics – Transforms data from Salesforce and other sources into information that accelerates business insight, ensures operational excellence and gives you a competitive advantage.
Customer and Industry Experience
Our Salesforce Consulting Services experience combined with our industry expertise ensures the successful delivery of Salesforce initiatives across all verticals, including:
Retail
Financial Services
Insurance
High Tech
Healthcare & Life Science
Manufacturing
Small & Medium-Sized Businesses
Salesforce Products We Work In
Our experience and expertise spans 10+ years as a Salesforce partner with hundreds of projects completed across the Salesforce product suite including:
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Marketing Cloud
- Salesforce Financial Services Cloud (including Insurance)
- Salesforce Experience Cloud
- Salesforce Pardot
- MuleSoft
- Tableau
How We Improve Your Use of Salesforce
As your trusted Salesforce consulting partner, we work with you to discover and understand the challenges that your organization faces in your use of Salesforce. Common Salesforce pain points that we solve for our clients include:
- Aligning sales and business processes with their Salesforce configuration
- Improving license usage and user adoption
- Increasing usability with object, field and page optimization
- Advancing customer engagement with relevant prospect, lead and customer communications
- Leading integrations to get data in and out of Salesforce; enabling Salesforce, your other platforms and your enterprise
- Implementing reporting and dashboard to provide visibility into organization critical metrics and KPIs
Our Salesforce certified team enjoys working with our clients to provide solutions that meet evolving business needs. Our focus is on eliminating your Salesforce challenges, enabling your organization to thrive and providing you with an unmatched client experience.
Testimonials
A true renaissance man in the area of web marketing and SEO.
5.0.
Indispensable is one of the many words that come to mind when I describe the services Specter brings to me. I've been with them for three years and I can say without hesitation that they have made such a huge difference for me and my script consulting business. Knowledgeable, easy to talk to, responsible, supportive, diligent, extremely trustworthy. A true renaissance man in the area of web marketing and SEO
Wayne Mclean
Wayne's Movie World
